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The storage space inside really helps keep the clutter down and hides our extra blankets and pillows. It’s sturdy and compact sonic fits in our house without taking up a lot of room. Very comfortable and I enjoy sitting on it to relax.
Not all couches are one size fits all. The cushions have held up wonderfully, no sagging or compression. The frames are all still intact, which I wasn't expecting considering I have 2 kids that enjoy jumping on the couch. My only 2 complaints after all this time is that I don't love the fabric we chose, and the seats are not as deep as I'd like, but we've gotten used to it. So what’s involved in putting together you’re own couch from what can only be described as wooden, plastic, and foam puzzle pieces? I took the day off when ours was delivered so I could dedicate the whole day to putting the sectional together.
Home Reserve Review: Our Couch & Sectional Experience
Extremely pleased with the quality and look of the sectional we ordered in October 2022 from Home Reserve . The customer service and responsiveness was exceptional. Also, the order fulfillment time was superb. From the time we placed our order to the time that the sectional arrived and was assembled was a little over two weeks. Assembly was very straightforward and the instructions are easy to follow including both written and pictorial guides. But the next feature got me all kinds of excited.
I had all intentions of sharing it shortly after setting it up, but with the holidays I kept putting it off and now here we are 5 months later haha. So, that’s all the good stuff, but there’s got to be some downsides, right? Well, I guess that depends on your personality. I am in the weird crowd, in that I actually enjoy assembling flat-pack furniture. It’s like a giant puzzle and the satisfaction of standing back and looking at my “creation” is all the thanks I need. So if you don’t like to assemble furniture, but this still seems like a great idea to you, find someone willing to do it for you because it’s really worth it in my opinion.
Are the Couches Made in the USA?
I didn’t want to get started, then have to call it a night with boxes and cushions everywhere, and start again the next day. Our sectional consisted of 6 Armless sections, 2 Corners, 1 Left Armchair, 1 Modular Ottoman , and 3 freestanding Ottomans. Once we got it assembled and put together, we realized we would have liked one more armless piece to fill out the end section a little bit more.
They offer a line of “pet care” fabrics. I would highly recommend Home Reserve to anyone! Whether you are a dog owner, cat owner, have kids or it’s just you this couch can grow with you in all seasons of life. It’s great quality, looks amazing, customer service is top notch and the whole process from ordering to assembling is so easy. So I purchased this couch just because of all the great reviews.
We ordered a sectional before our baby…
If I ever have need for another sofa/sectional/chair, pretty sure Home Reserve is the first place I’ll look. Home Reserve has a 30-day risk-free trial. They allow you to order one armless unit in any style with any of their fabric choices. Once you get your box in you assemble the unit. If you’re not satisfied you can return it and get a refund for the full price including shipping. I never utilized this service but I love that it’s an option.
But, then again, that's one of the reasons I chose the company. We ordered a sectional before our baby was born and not only is the quality poor, there are several missing pieces. Hoping customer service contacts us so we can get the right pieces asap or return to get my 3k back.
I absolutely HATE this couch
It took me an hour, and I assumed it would take an hour per piece. But after about the 3rd one, I really got the hang of the method and how to do it without checking the instruction manual every step of the way. By the time I had completed the 13th piece, I had put in a total 8.5 hours of work .
If by chance it breaks in the moving truck (there is a good chance it could-if you have ever moved as much as we have you know what I mean) the warranty alone has our back. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. Courtney was so personable, knowledgeable and fun to speak with, I felt like I was chatting with a friend. Sure, she was quick to take my order… but somehow we talked about our favorite true crime podcast in the meantime.
We purchased a large Laney Sectional and absolutely love it! We have a cat and a dog, so being able to wash the fabric and easily take it off and on is one of the reasons we love our furniture. Home Reserve furniture has been the best purchase and our family enjoys it daily.
I did already test the pet care fabric to see if liquids are repelled and they definitely are. The cat also felt the need to double-test the fabric and all was well. I’m thinking I will need to update this post in a year to share how well everything holds up and thoughts on Home Reserve ownership for the long haul. But for now, consider me a happy Home Reserve customer.
I ordered this at first, since I figured it would be the last couch I buy. If kids or dog stained or broke it, I could just replace those pieces & not the entire thing. Well one year later & way too many pieces are broken & need to be replaced. The price for replacement is way too much. Might as well buy a whole new couch for that price & never have to deal with this piece of crap again.
Customer service was phenomenal- they not only arranged to ship to us, but even held the shipping by a few days so it wouldn't arrive when we were out of town. Overall, I am very happy with this sectional despite my family’s desire to have big brown back up here haha! Fortunately for them that has moved to the basement so they can still enjoy it down there. And it’s custom to the exact size and configuration that we need. I really can’t think of any downsides to it. The first piece I assembled was the Left Armchair.
If you go to their site they have a section you can track your shipment. It will tell you how far behind they are and what orders they are working on that current week. The customer service team is the best I have ever worked with! I messed up my order and they bent over backwards to help me find a solution. Also, the couches are amazingly made.
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